PRIVACY POLICY

We refer to Create SMSF Pty Ltd ACN 687 358 112 as ‘we’ or ‘us’ in this Privacy Policy.

We protect your privacy and handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
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The Information We Collect
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1. We collect, use, and process personal information in the following categories:
    a. Name & contact information: Name, address, phone number, and email address.
    b. Account information: Account ID, User ID and account profile.
    c. Billing & payment information: Payment and payment credit card and debit card information.
    d. Device & browser information: Network and Internet service provider (ISP) information, Internet Protocol (IP) addresses, device and browser identifiers, device and browser information, advertising identifiers, cookie and tracker identifiers, and related information.
    e. Identity information: Government regulations require us to identify you by reference to such documents as passport, driver’s licence, Medicare card and utilities information.

2. We do not collect information that is reasonably unnecessary to manage this business.

3. Our online Services provide information solutions intended for professionals, and we do not knowingly collect any personal information from children under the age of 16.Privacy Policy

The Collection of Your Personal Information
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4. We are only able to provide you with the services we offer you and are only able to respond to your enquiries when you voluntarily provide your personal information and register for the services we provide and complete the forms required to enable us to provide our services.

5. We collect this personal information about you when you interact with us and when you purchase our services, including email correspondence and the use of SMS messages and WhatsApp.

Why We Collect Information and How We Use Personal Information

6. We only use your personal information to fulfill our contractual obligations with you including registering your account and providing services to you. We do this with your consent and to follow your instructions.

Payments
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7. We will never retain your credit and/or debit card details and any payment to us will be processed through secure third parties in order to protect this confidential information.

Sharing Your Information

8. We will never sell, transfer or provide your personal information to another party.

9. Where necessary we may share information with third party payment providers and our website hosting and IT providers.

Keeping Your Information Safe

10. We agree to keep your personal information safe from misuse, theft, loss or unauthorised access.

Changes to This Policy
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11. We will maintain a copy of our privacy policy on our website and we may update this policy from time to time.